{"id":180,"date":"2026-09-17T08:00:49","date_gmt":"2026-09-17T01:00:49","guid":{"rendered":"https:\/\/vcmsfood.com\/viec-lam\/nhan-vien-cham-soc-khach-hang\/"},"modified":"2026-09-26T07:21:47","modified_gmt":"2026-09-26T00:21:47","slug":"nhan-vien-cham-soc-khach-hang-online","status":"publish","type":"job","link":"https:\/\/vcmsfood.com\/en\/viec-lam\/nhan-vien-cham-soc-khach-hang-online\/","title":{"rendered":"Nh\u00e2n vi\u00ean ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng online"},"content":{"rendered":"<ul class=\"wp-block-list\">\n<li>Ti\u1ebfp nh\u1eadn v\u00e0 ph\u1ea3n h\u1ed3i tin nh\u1eafn, b\u00ecnh lu\u1eadn, cu\u1ed9c g\u1ecdi v\u00e0 c\u00e1c y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng tr\u00ean c\u00e1c k\u00eanh online c\u1ee7a VCMS Food.<\/li>\n\n\n\n<li>T\u01b0 v\u1ea5n s\u1ea3n ph\u1ea9m, gi\u00e1 b\u00e1n, ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i, ch\u00ednh s\u00e1ch giao h\u00e0ng v\u00e0 c\u00e1c th\u00f4ng tin li\u00ean quan.<\/li>\n\n\n\n<li>Ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng online; ki\u1ec3m tra th\u00f4ng tin s\u1ea3n ph\u1ea9m, s\u1ed1 l\u01b0\u1ee3ng, \u0111\u1ecba ch\u1ec9 v\u00e0 th\u1eddi gian giao h\u00e0ng.<\/li>\n\n\n\n<li>Theo d\u00f5i t\u00ecnh tr\u1ea1ng \u0111\u01a1n h\u00e0ng v\u00e0 ph\u1ed1i h\u1ee3p v\u1edbi b\u1ed9 ph\u1eadn c\u1eeda h\u00e0ng, kho v\u00e0 giao h\u00e0ng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o \u0111\u01a1n \u0111\u01b0\u1ee3c x\u1eed l\u00fd \u0111\u00fang th\u1eddi gian.<\/li>\n\n\n\n<li>Ch\u1ee7 \u0111\u1ed9ng c\u1eadp nh\u1eadt t\u00ecnh tr\u1ea1ng \u0111\u01a1n h\u00e0ng cho kh\u00e1ch h\u00e0ng khi c\u00f3 ph\u00e1t sinh.<\/li>\n\n\n\n<li>Ti\u1ebfp nh\u1eadn, gi\u1ea3i \u0111\u00e1p v\u00e0 x\u1eed l\u00fd c\u00e1c ph\u1ea3n h\u1ed3i, khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng theo quy tr\u00ecnh.<\/li>\n\n\n\n<li>Ghi nh\u1eadn th\u00f4ng tin, nhu c\u1ea7u v\u00e0 ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 b\u00e1o c\u00e1o v\u00e0 \u0111\u1ec1 xu\u1ea5t c\u1ea3i thi\u1ec7n d\u1ecbch v\u1ee5.<\/li>\n\n\n\n<li>Theo d\u00f5i v\u00e0 ph\u1ea3n h\u1ed3i b\u00ecnh lu\u1eadn tr\u00ean c\u00e1c n\u1ec1n t\u1ea3ng m\u1ea1ng x\u00e3 h\u1ed9i, \u0111\u1ea3m b\u1ea3o h\u00ecnh \u1ea3nh th\u01b0\u01a1ng hi\u1ec7u \u0111\u01b0\u1ee3c duy tr\u00ec chuy\u00ean nghi\u1ec7p.<\/li>\n\n\n\n<li>H\u1ed7 tr\u1ee3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng sau b\u00e1n h\u00e0ng, ti\u1ebfp nh\u1eadn \u0111\u00e1nh gi\u00e1 v\u00e0 x\u1eed l\u00fd c\u00e1c v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5.<\/li>\n\n\n\n<li>C\u1eadp nh\u1eadt \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin kh\u00e1ch h\u00e0ng v\u00e0 l\u1ecbch s\u1eed t\u01b0\u01a1ng t\u00e1c tr\u00ean h\u1ec7 th\u1ed1ng\/ph\u1ea7n m\u1ec1m theo quy \u0111\u1ecbnh.<\/li>\n\n\n\n<li>Ph\u1ed1i h\u1ee3p v\u1edbi c\u00e1c b\u1ed9 ph\u1eadn li\u00ean quan \u0111\u1ec3 x\u1eed l\u00fd c\u00e1c tr\u01b0\u1eddng h\u1ee3p \u0111\u1ed5i tr\u1ea3, thi\u1ebfu h\u00e0ng, giao sai ho\u1eb7c s\u1ea3n ph\u1ea9m c\u00f3 v\u1ea5n \u0111\u1ec1.<\/li>\n\n\n\n<li>Th\u1ef1c hi\u1ec7n c\u00e1c c\u00f4ng vi\u1ec7c kh\u00e1c theo s\u1ef1 ph\u00e2n c\u00f4ng c\u1ee7a Qu\u1ea3n l\u00fd.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Ti\u1ebfp nh\u1eadn \u0111\u01a1n h\u00e0ng online, h\u1ed7 tr\u1ee3 kh\u00e1ch qua \u0111i\u1ec7n tho\u1ea1i v\u00e0 chat, x\u1eed l\u00fd ph\u1ea3n h\u1ed3i, \u0111\u1ed5i tr\u1ea3 v\u00e0 ch\u01b0\u01a1ng tr\u00ecnh th\u00e0nh vi\u00ean.<\/p>","protected":false},"featured_media":0,"template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-180","job","type-job","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vcmsfood.com\/en\/wp-json\/wp\/v2\/job\/180","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vcmsfood.com\/en\/wp-json\/wp\/v2\/job"}],"about":[{"href":"https:\/\/vcmsfood.com\/en\/wp-json\/wp\/v2\/types\/job"}],"version-history":[{"count":3,"href":"https:\/\/vcmsfood.com\/en\/wp-json\/wp\/v2\/job\/180\/revisions"}],"predecessor-version":[{"id":686,"href":"https:\/\/vcmsfood.com\/en\/wp-json\/wp\/v2\/job\/180\/revisions\/686"}],"wp:attachment":[{"href":"https:\/\/vcmsfood.com\/en\/wp-json\/wp\/v2\/media?parent=180"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}